This Health and Safety Policy sets out our commitment to providing a safe and healthy working environment for our employees, contractors, customers, and members of the public. As a professional removal company operating in and around Shepherd's Bush, we recognise our legal and moral responsibilities to manage and control risks associated with removal, packing, lifting, loading, transport, and delivery activities.
Our aim is to prevent accidents, work-related ill health, and damage to property by maintaining high health and safety standards across all our operations. This policy applies to all staff, whether permanent, temporary, or agency, and to all activities undertaken on client premises, in transit, and at any storage or operational facilities we use.
Senior management has overall responsibility for ensuring that this Health and Safety Policy is implemented, monitored, and regularly reviewed. Management will provide appropriate resources, information, instruction, and supervision to enable work to be carried out safely and without risk to health.
Managers and supervisors are responsible for ensuring that risk assessments are completed, safe systems of work are followed, and that staff understand and comply with all relevant procedures. They will lead by example, promote a positive safety culture, and respond promptly to any concerns, incidents, or near misses reported by team members.
All employees have a duty to take reasonable care of their own health and safety and that of others who may be affected by their actions or omissions. Staff must follow training and instructions, use equipment correctly, wear appropriate personal protective equipment, and report any hazards, defects, or incidents immediately.
Employees must not misuse or interfere with anything provided in the interests of health, safety, or welfare. Everyone working on removal projects in the Shepherd's Bush area is expected to cooperate fully with management to enable all legal and company health and safety obligations to be met.
We carry out suitable and sufficient risk assessments for all core removal activities, including manual handling of furniture and boxes, dismantling and reassembling items, navigating stairways and tight spaces, loading and unloading vehicles, and the use of trolleys and lifting aids.
Where work is undertaken in residential or commercial properties, we assess access routes, floor conditions, lighting, parking arrangements, and any site-specific hazards. Findings from risk assessments are used to develop safe systems of work and to plan each removal job so that risks are minimised for staff, clients, and the public.
Manual handling is a significant part of removal operations, and we are committed to reducing the risk of musculoskeletal injuries. Staff receive training on correct lifting techniques, team lifts, and the use of handling aids such as dollies, skates, and sack trucks. Loads are assessed for weight, size, and stability before moving, and tasks are planned to avoid unnecessary or excessive lifting.
All equipment used in our removal services, such as ramps, straps, blankets, and trolleys, is regularly inspected and maintained. Defective or damaged equipment is taken out of service immediately. Vehicles are loaded safely and securely to prevent shifting of loads during transit and to reduce manual handling risks when unloading at the destination.
We recognise that safe driving and vehicle operations are vital to our work in the Shepherd's Bush service area and beyond. Only authorised and competent drivers are permitted to operate company vehicles. Drivers must comply with road traffic laws, observe speed limits, and drive in a manner that protects themselves, their colleagues, other road users, and pedestrians.
Vehicles are subject to regular checks and servicing. Daily visual inspections are carried out by drivers before use, and any defects are reported promptly. Loads are secured to prevent movement during transport, and parking is planned to minimise risk when loading or unloading on residential streets or near busy roads.
Where work at height is unavoidable, for example when using ramps or accessing higher loading areas, we ensure that suitable equipment and controls are in place. Staff are instructed not to climb on unstable surfaces, furniture, or makeshift platforms. Access routes, stairways, and corridors are kept clear of trip hazards, packaging materials, and tools as far as reasonably practicable.
When access to or from a property presents challenges, such as narrow staircases, shared entrances, or communal corridors, additional care is taken to protect both our team and building occupants. Protective coverings may be used to safeguard floors and surfaces while maintaining safe footing.
We plan our work so that disruption to customers and the local community is minimised and safety risks are controlled. This includes managing vehicle movements, using safe loading zones where possible, and maintaining clear communication with clients about our working methods and timings.
Appropriate measures are taken to prevent damage to property, including the careful handling of items, the use of protective materials, and thoughtful route planning within homes and business premises. Any accidental damage or incidents are reported and investigated to prevent recurrence.
All staff involved in removal activities receive induction training that covers our health and safety procedures, emergency arrangements, safe manual handling, and the correct use of equipment. Additional task-specific or refresher training is provided where necessary, particularly when new methods or equipment are introduced.
Supervisors monitor working practices on site to ensure that procedures are being followed and that any unsafe behaviours are corrected. Staff are encouraged to raise concerns, suggest improvements, and participate in ongoing safety discussions.
All accidents, incidents, and near misses are recorded and investigated to identify causes and implement corrective actions. We maintain appropriate first aid arrangements and ensure that first aid equipment is available in our vehicles or at operational bases.
Emergency procedures are communicated to staff, including fire safety, evacuation from client premises, and actions to be taken in the event of a road traffic incident. Where necessary, we coordinate with clients regarding their site-specific emergency arrangements.
This Health and Safety Policy is monitored on an ongoing basis and reviewed at regular intervals, or sooner if there are significant changes in legislation, our operations, or following serious incidents. Lessons learned from experience, staff feedback, and industry developments are used to improve our systems and raise safety standards.
By working together and following this policy, we aim to provide removal services in Shepherd's Bush and surrounding areas that are not only efficient and professional, but also safe and responsible for everyone involved.
We are one of the removal companies in Shepherd's Bush, W12 which provide excellent level of services at prices that won't burn a hole in your pocket.
| Transit Van | 1 Man | 2 Men |
| Per hour /Min 2 hrs/ | from £60 | from £84 |
| Per half day /Up to 4 hrs/ | from £240 | from £336 |
| Per day /Up to 8 hrs/ | from £480 | from £672 |
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